Veelgestelde vragen
Check-in and check-out times?
Check-in is possible from 3:00 PM. Please check out before 11:00 AM.
Is the hotel open all year?
Hostellerie Kemmelberg is temporarily closed from September 1 to 8 and from December 22 to January 5. Outside of these dates, we are happy to welcome you year-round.
What are the restaurant hours?
Open from Tuesday evening through Sunday lunch. Closed on Sunday evening and Monday, except for exclusive bookings.
Tuesday 18:00–23:00
Wednesday–Saturday 12:00–15:00 & 18:00–23:00
Sunday 12:00–15:00Is parking available?
Yes, we offer free private parking for hotel guests.
Are dogs or other pets allowed?
Although we love animals, we unfortunately cannot allow pets in the hotel for reasons of hygiene and comfort.
How many rooms does Hostellerie Kemmelberg have?
We offer 22 stylish rooms, including Cosy, Comfy, Superior, Family Suites, and the exclusive Tower Room.
Is there Wi-Fi?
Yes, free high-speed Wi-Fi is available throughout the hotel.
Does the hotel offer wellness and fitness facilities?
Starting May 2025, guests can enjoy our spa and fitness area, including a traditional sauna, hammam, infrared sauna, jacuzzi, showers, massages (by appointment), and a compact gym with premium fitness equipment.
Is breakfast included?
Breakfast is not included by default and is offered at €25 per person. It is served in our restaurant with a panoramic view of the valley.
Can dietary needs or allergies be accommodated?
Of course! Please let us know in advance so our chef can take your needs into account.
What is there to do in the area?
The Kemmelberg and surrounding Westhoek region offer beautiful walking and cycling routes, wine tastings, golf, and cultural landmarks.
Does the hotel offer packages?
Yes, we offer golf, wine tasting, and wellness packages in collaboration with local partners like Golfclub De Palingbeek. Contact us for current offers.
Can I rent the hotel exclusively?
Yes, Hostellerie Kemmelberg can be booked exclusively for weddings, family events, corporate meetings or private occasions. Contact us for a custom quote.
Are there meeting facilities?
Yes, we offer two modern meeting rooms with natural daylight, catering options, and scenic views. Suitable for up to 100 standing guests or 20 seated. In addition, a smaller breakout meeting room is also available.
How can I book?
Bookings can be made via our website www.kemmelberg.be or by emailing info@kemmelberg.be.
What is the cancellation policy?
- Free cancellation up to 24 hours in advance (max. 2 rooms).
- 3+ rooms cancelled between 5 days and 24h in advance: 25% fee.
- Less than 24h or no-show: 100% fee.
- Prepaid bookings receive a 5% discount but are non-refundable.
Still have questions?
Don't hesitate to contact us at info@kemmelberg.be – we’re happy to help!
